Welcome to tiffanyescapes.com! We strive to provide you with the best Outdoor and Travel products and exceptional customer service. In the unlikely event that you need to return an item, please read our Return and Refund Policy below for a hassle-free experience.
Returns: If you wish to return an item, please contact us within 14 days of receiving your order by emailing [email protected]
Please include your order number and the reason for the return in your email.
Return Conditions:
- Items must be unused, in their original packaging, and in the same condition as received.
- Returns must be initiated within 14 days of receiving your order.
- Personalized or customized items are not eligible for return.
Return Shipping: Customers are responsible for return shipping costs unless otherwise agreed upon with tiffanyescapes.com. We recommend using a trackable shipping service to ensure your return reaches us safely.
Refunds: Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.
Exchanges: Unfortunately, we do not offer exchanges at this time. If you need a different item, simply return the original item for a refund and place a new order.
Non-Returnable Items: Certain items, such as gift cards, are non-returnable.
Lost or Damaged Items: If your order arrives damaged or is lost in transit, please contact us immediately at [email protected]
so we can assist you in resolving the issue.
We value your trust in tiffanyescapes.com and are committed to providing you with a positive shopping experience. If you have any questions or need further assistance, please dont hesitate to contact us via email at [email protected]